WordPress maintenance plans and support - Keep your website updated, backed up and secure

A WordPress website needs regular care after launch: updates, backups and protection against attacks. Our WordPress maintenance and support takes that off your plate, so you can get on with running your business.

Choose a monthly WordPress care plan, or an hourly plan if you also want regular changes and new features on your site. Updates are tested before they reach your live site, backups run every day, and every month you get a report showing what was done.

Get a maintenance quote

Dr Renata Bernard

Creative Director, Opal Minded
Sydney, Australia

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Why companies choose Brave New for WordPress maintenance

Rated 5.0 on Clutch from 41 reviews. See what our clients say about working with us.

Not only the quality of the website is fantastic but also the quality of the customer service

In most companies, what we would experience is that there would be a person who would sign us up, we would get a lot of attention, at quite high intensity and involvement, but that would diminish as the project goes along. With Brave New, it is still power on, it’s fantastic - ongoing engagement and involvement.

What does our WordPress maintenance plan include?

  • Updates tested before they go live

    Updates of WordPress, your theme and plugins are tested on a copy of your site first. After updating the live site, we check the key functions, so your website keeps working.

  • Check why this cooperation model is so beneficial for you:

  • Daily backups kept for 90 days

    Your site is backed up every day, and copies from the last 90 days stay available. If something goes wrong, your site is restored from a backup.

  • Constant security monitoring

    We keep an eye on your site around the clock for downtime and security problems, and we clean up infections.

  • Monthly report

    Every month you get a report showing what was done on your site, so you always know what happened with it.

  • Developers when you need them

    Need a change on your site? Our developers make it, from a small fix to a new feature.

  • Critical updates when needed

    Regular updates run every month, and critical security fixes are applied as soon as they are needed.

  • Other work you need

    Anything you want to do on your website. Just report it to us and we will take care of it.

Price packages

  • 30 hours

    $1920

    • Validity of the package

      1 month

    • Helpdesk:

      By e-mail and telephone

    • Start of work

      The date is set individually

    • Report

      After 20h and at the end of the package

  • 50 hours

    $2900

    • Validity of the package

      2 months

    • Helpdesk

      By e-mail, telephone, Slack

    • Start of work

      Up to 72 hours from accepting the request

    • Report

      set individually

  • 100 hours

    $5800

    • Validity of the package

      6 months

    • Helpdesk

      By e-mail, telephone, Slack

    • Start of work

      Up to 24 hours from accepting the request

    • Report

      set individually

An hour of work outside the packages costs $55

Not sure which plan fits your website?

Tell us about your site and what it needs. We’ll suggest a plan or prepare an individual offer.

Contact Us

How WordPress maintenance works for your website

  • 1

    You give us access

    We review your site’s plugins and hosting and make sure it can be updated safely.

  • 2

    Your site stays in good shape

    Updates, backups and monitoring run in the background. Write to us whenever something needs fixing or changing.

  • 3

    You receive reports

    Every month you get a report showing what was done on your site.

6 reasons companies trust us with their WordPress sites

Web development for agencies - presenting a new website design
  • Quick reaction when something breaks

    Our average response time is about 30 minutes, so your site doesn’t wait long for help.
  • A team that knows your site

    The same people look after your site, so you don’t have to explain the setup every time.
  • Support in English

    All communication, reports and support are in English, and you reach us by email.
  • Working hours that overlap with yours

    Our day overlaps with the UK and US East Coast workday, so you get answers while you are at work.
  • Sites built by anyone

    Was your site built by another developer or agency? We take over sites no matter who made them.
  • No hidden costs

    The prices are on this page, so you know what you pay before you write to us.

Case studies

WordPress maintenance FAQ

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What does the maintenance plan include?

Updates of WordPress, your theme and plugins tested on a staging copy, daily backups kept for 90 days, security monitoring, a monthly report and up to 1 hour of developer time a month.

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What happens if an update breaks my site?

We test updates on a staging copy first, then check the key functions after updating your live site. If something still breaks, we restore the site from a backup and fix the cause.

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How often is my site backed up?

Every day, and copies from the last 90 days stay available. WooCommerce stores are backed up every hour.

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Can I order changes to my site on the plan?

The plan includes up to 1 hour of development a month. For regular changes, an hourly plan includes maintenance and gives you a pool of developer hours.

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My site has malware. Can you clean it?

Yes. We remove the infection, find how it got in and close the gap. On the maintenance plan it is an additional service, and on hourly plans it is covered by your hours.

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Can you take over a site built by another developer?

Yes. We review the site, its plugins and hosting, fix what’s needed to update it safely and add it to maintenance.

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How fast do you respond when something breaks?

Our average response time is about 30 minutes. Critical issues get a response within 12 hours on the maintenance plan and within 3 hours on hourly plans.

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Do you maintain WooCommerce stores?

Yes. Stores get the same care as other sites, with backups every hour.

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Do you work in English?

Yes. All communication, reports and support are in English.

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Is there a warranty on your work?

Yes. We fix errors in our work free of charge for 12 months.

We've worked for 250+ companies and partners

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